Responsible gambling

At Playtime Casino Wasaga Beach, we prioritize responsible gaming practices to ensure that our guests enjoy their experience while maintaining control over their finances and behavior.

We understand the importance of setting limits for ourselves as players. Our staff can assist you in setting a budget or establishing time-out periods if needed.

Self-Exclusion Program

If you feel like your gambling habits are impacting your life, we offer self-exclusion programs that allow you to temporarily or permanently exclude yourself from participating in gaming activities at our venue and other licensed establishments across Ontario. This can be done through the OLG's Responsible Gambling webpage or by visiting one of our PlaySmart centres.

Deposits Limits & Reality Checks

To promote responsible behavior, we provide reality-check reminders for guests on how much they have spent during their visit. We also encourage players to pre-set budgets and session lengths before engaging in gaming activities. Our staff are available to offer information and advice on setting deposit limits or implementing time-out strategies.

External Support Organizations

We recognize the importance of external support organizations in promoting responsible gaming practices across Canada. On our premises, you can find resources for problem gamblers, including:

• Problem Gambling Helplines: These confidential hotlines provide immediate assistance and guidance.
• Counseling Services: Trained professionals are available to help individuals deal with problematic gambling habits.

These resources are crucial tools for those struggling with gambling addiction or excessive spending. They offer a safe space to seek help without fear of judgment or repercussions.

Responsible Gaming in Ontario

We operate within the framework of strict regulations set by AGCO and OLG, ensuring that our venue meets Canada's national best practices in responsible gaming. Our commitment extends beyond basic requirements, offering additional tools, resources, and staff training tailored to support those at risk.

For more information on how to access these programs or for guidance on maintaining healthy gaming habits, please consult the PlaySmart centres located within our premises.